C210 - support

Important notes

  • This is a dimming plug and only intended for use with lamps. Please do not plug anything into this which is not a lamp.
  • This plug is not intended to be used with LED strips.
  • This plug should not be used with lamps that are using smart bulbs such as Philips Hue.


Please ensure that you have completed a Factory Reset before attempting to pair.

To complete a Factory Reset, please press the button 3 times in quick succession, holding the 3rd press for 2 seconds.

For any other issues please contact the Candeo support team using the contact form here.

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